Email Canvas Pro Privacy Policy

Last Updated Date: November 19, 2025

Email Canvas Pro respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, how long it may be retained, and the choices available to you when you use Email Canvas Pro, EmailCanvasPro.com, the Email Canvas Pro application, member areas, subscription services, and related services.

For purposes of this Privacy Policy, “Email Canvas Pro,” “we,” “our,” or “us” refers to the provider of Email Canvas Pro. “You” and “your” refer to an individual or organization that visits our website, creates an account, begins a trial, purchases a subscription, or otherwise uses Email Canvas Pro.

By accessing or using Email Canvas Pro, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information reasonably necessary to operate, maintain, secure, support, and improve Email Canvas Pro.

Information you provide to us may include:

• Your name;
• Email address;
• Billing and account information;
• Login and account credentials;
• Communications you send to us;
• Templates, designs, images, logos, HTML, and other content you upload, create, or store within Email Canvas Pro; and
• Other information you voluntarily provide when using the Service or contacting support.

2. Payment Information

Email Canvas Pro may use third-party payment processors to process subscription and other payments.

Payment processors may collect and process payment information according to their own privacy policies, security requirements, and legal obligations.

3. Information Collected Automatically

When you access or use Email Canvas Pro, certain technical and usage information may be collected automatically.

This information may include:

• Internet Protocol (IP) address;
• Browser type and version;
• Device and operating-system information;
• Pages or features accessed;
• Date and time of access;
• Login and session information;
• Error and diagnostic information;
• Security-related information; and
• General information about how the Service is used.

We may use this information to operate the Service, troubleshoot technical problems, monitor system performance, detect unauthorized activity, improve security, and understand how Email Canvas Pro is being used.

4. How We Use Your Information

We may use information collected through Email Canvas Pro to:

• Create and maintain your account;
• Provide access to Email Canvas Pro and its features;
• Process subscriptions, payments, renewals, and cancellations;
• Store and display templates, designs, images, and other account content;
• Provide customer support;
• Send account, billing, security, service, and administrative communications;
• Improve Email Canvas Pro's functionality, reliability, and usability;
• Monitor system performance and security;
• Detect and prevent fraud, misuse, unauthorized access, and other prohibited activity;
• Comply with applicable legal obligations; and
• Send promotional or marketing communications where permitted by law.

You may unsubscribe from promotional emails by following the unsubscribe instructions provided in those communications.

Even if you unsubscribe from promotional communications, we may continue to send service-related messages that are reasonably necessary to administer your account, including billing notices, password resets, security alerts, subscription notices, and important changes to the Service.

5. Your Templates, Designs, and Content

You retain ownership of original content you create or upload to Email Canvas Pro, subject to our Terms and Conditions.

This may include text, images, logos, branding, links, custom HTML, templates, designs, and other original materials you provide.

We may store, process, reproduce, display, and technically modify your content to the extent reasonably necessary to operate and provide the Service to you. For example, this may be necessary to save a template, display an uploaded image, generate an email design, maintain backups, or allow you to access your work.

You are responsible for ensuring that you have the legal right to upload, store, process, and use the information and materials you place within Email Canvas Pro.

If you place personal information belonging to another individual into a template or other account content, you are responsible for having the appropriate legal authority, permission, or consent to use that information.

6. Cookies and Similar Technologies

Email Canvas Pro may use cookies and similar technologies to operate the Service, maintain login sessions, remember preferences, improve security, analyze performance, and understand how the Service is being used.

Some cookies may be necessary for Email Canvas Pro to operate properly.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may prevent portions of Email Canvas Pro from functioning correctly.

7. How We Share Information

We may share information with trusted third-party service providers when reasonably necessary to operate, maintain, secure, and support Email Canvas Pro.

These service providers may include companies that provide:

• Website and application hosting;
• Cloud storage;
• Payment processing;
• Email delivery;
• Customer support services;
• Security and fraud prevention;
• Analytics and performance monitoring; and
• Other technical services necessary to operate Email Canvas Pro.

These providers may process information only as necessary to perform services on our behalf and are subject to their own contractual, legal, and privacy obligations.

We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, legal process, a court order, or a valid governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Email Canvas Pro, our customers, or others.

8. Business Transfers

If Email Canvas Pro or substantially all of its business or assets are sold, merged, acquired, reorganized, financed, or otherwise transferred, information associated with the Service may be transferred as part of that transaction.

Any successor that receives personal information as part of such a transaction will remain subject to applicable privacy and data-protection laws.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide Email Canvas Pro and fulfill the purposes described in this Privacy Policy.

Information may also be retained as reasonably necessary to:

• Maintain your account;
• Provide the Service;
• Meet legal, accounting, tax, or regulatory obligations;
• Resolve disputes;
• Prevent fraud or misuse;
• Maintain appropriate business records; and
• Enforce our agreements.

Inactive account content may be retained for a period of time and may eventually be permanently deleted.

If information is important to you, you should export, download, or otherwise retain your own copy before canceling your subscription or allowing your account to remain inactive.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and account data from unauthorized access, loss, misuse, alteration, or disclosure.

Accordingly, while we take reasonable steps to protect information, we cannot guarantee the absolute security of information transmitted to or stored by Email Canvas Pro.

You are also responsible for protecting your account credentials and should not share your password with unauthorized individuals.

11. Your Privacy Rights

Depending upon where you live and the laws that apply to you, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate personal information;
• Request deletion of certain personal information;
• Request a copy of certain personal information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based upon consent; and
• Opt out of certain promotional communications.

These rights are subject to applicable legal limitations, exceptions, retention requirements, and identity-verification requirements.

To make a privacy-related request, please use the Support link available on the Email Canvas Pro website.

We may need to verify your identity before processing certain privacy requests.

12. California Residents

California residents may have additional rights under applicable California privacy law.

Where the California Consumer Privacy Act, as amended, applies to Email Canvas Pro, eligible California residents may have rights regarding access to, correction of, or deletion of certain personal information and information concerning how personal information is collected, used, disclosed, sold, or shared.

Email Canvas Pro does not sell personal information in exchange for money.

California privacy requests may be submitted through the Support link on the Email Canvas Pro website.

13. Users Outside the United States

Email Canvas Pro is operated from the United States.

If you access the Service from another country, your personal information may be transferred to and processed in the United States or other jurisdictions in which our service providers operate.

The privacy and data-protection laws of those jurisdictions may differ from the laws of the country in which you reside.

Where applicable law requires specific safeguards relating to international transfers of personal information, we will use appropriate measures as required.

For individuals whose information is subject to the General Data Protection Regulation (GDPR) or similar laws, personal information may be processed where necessary to perform our agreement with you, comply with legal obligations, pursue legitimate business interests that are not overridden by your rights, or where you have provided consent.

14. Children's Privacy

Email Canvas Pro is intended primarily for adults, businesses, professionals, organizations, and other users creating email and marketing materials.

We do not knowingly collect personal information from children in violation of applicable law.

If we learn that personal information belonging to a child has been collected in circumstances that violate applicable law, we will take reasonable steps to remove the information.

15. Third-Party Websites and Services

Email Canvas Pro may contain links to or operate in connection with third-party websites, applications, email platforms, payment processors, hosting providers, analytics services, or other third-party services.

Third-party services are independently operated and maintain their own privacy practices and policies.

Email Canvas Pro is not responsible for the privacy, security, content, or data-handling practices of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third-party service.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in Email Canvas Pro, our business practices, technology, service providers, legal requirements, or privacy practices.

The current version will be published on EmailCanvasPro.com and will display its most recent revision date.

Material changes will be communicated where required by applicable law.

17. Relationship to Our Terms and Conditions

This Privacy Policy should be read together with our Terms and Conditions.

Our Terms and Conditions govern your use of Email Canvas Pro, including subscriptions, billing, refunds, account use, templates, intellectual property, cancellation, inactive accounts, and other conditions relating to the Service.

18. Contact Us

If you have questions concerning this Privacy Policy, your personal information, privacy requests, or Email Canvas Pro's privacy practices, you may contact us using the information below.